As of summer 2021, the U.S. counts over 35 million COVID-19 cases and more than 616,000 deaths. Nearly one-third of U.S. COVID-19 deaths are linked
The COVID-19 pandemic challenged every assumption in healthcare. Systems that were supposed to be redundant and resilient were pushed to the breaking point and beyond.
I don’t suppose that I need to spend a lot of time reminding you that 2020 and Q1 2021 have been tumultuous in the financial
An effective and patient-friendly customer service team is critical to ensuring a positive patient financial experience. With increased focus on pricing transparency and more knowledgeable
Remember that old Alka-Seltzer commercial that began, “Plop, plop, fizz, fizz, oh what a relief it is?” I don’t think that I am the only
On January 21, 2021, the U.S. Department of Health and Human Services (HHS) published proposed modifications to the HIPAA Privacy Rule.1 The stated goal of
Nearly one year ago, the attention of the healthcare community shifted very quickly to preventing and responding to a new threat. Many of us are
While a few people have told me this month that they are afraid of a Biden administration, the overwhelming post-inauguration sentiment appears to be a
After a long and difficult year dealing with the COVID-19 pandemic, 2021 began with the positive news of effective coronavirus vaccines becoming available. Challenges remain,
Sometimes government does pass laws with well-intentioned motives. The 21st Century Cures Act (Cures Act) is a good example. Less frequent is the passage of
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